Shipping policy

K Glow Store

Thank you for shopping with K Glow Store. We aim to provide fast, safe, and reliable delivery for all our customers across Pakistan.

Order Processing

All orders are processed within 1 business day after order confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

Once your order is processed, it will be handed over to our courier partner for delivery.

Delivery Time

We aim to deliver your order within 2–4 business days across Pakistan.

Delivery time may vary depending on your location and courier service availability.

Please note that unexpected delays may occur due to weather conditions, courier issues, or high order volumes.

Shipping Charges

Shipping charges are calculated at checkout based on your location and order details.

From time to time, K Glow Store may offer free shipping promotions or discounts during special campaigns.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across Pakistan.

Please make sure someone is available at the delivery address to receive the order.

Repeated order cancellations may result in restrictions on future COD orders.

Order Tracking

Once your order has been shipped, you will receive a tracking number so you can track your shipment with the courier service.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping address and contact details.

K Glow Store is not responsible for delays or failed deliveries caused by incorrect information provided at checkout.

Damaged or Missing Items

If your order arrives damaged, defective, or incomplete, please contact us within 48 hours of receiving the order and provide photos of the product and packaging.

Our support team will assist you in resolving the issue.

Delivery Delays

While we strive to deliver orders on time, delivery may occasionally be delayed due to:

  • Courier service delays

  • Weather conditions

  • Public holidays

  • High order volume

We appreciate your patience in such situations.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

K Glow Store

WhatsApp / Phone1: (+92 3700838414)
WhatsApp / Phone2: (+92 3716350042)

Email: kglowstorepk@gmail.com