Shipping Policy

Thank you for shopping with us. Please read our shipping policy carefully before placing your order.

1. Processing Time

All orders are processed within 24 hours of confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

• Standard delivery time: 2–3 working days
• Remote areas may take 3–5 working days

Delivery timelines may vary due to courier delays, weather conditions, or high order volume.

• Shipping charges (if applicable) will be shown at checkout.
• Free shipping promotions may apply during campaigns.

Shipping charges are non-refundable.

We offer Cash on Delivery (COD) nationwide.

Please ensure your contact number is active and reachable.
Unverified or unreachable orders may be cancelled.

Once your order is shipped, you will receive tracking details via SMS or WhatsApp.

Please allow up to 24 hours for tracking to activate.

Courier companies usually make 2 delivery attempts.

If delivery fails due to customer unavailability or incorrect address, the order may be cancelled.

Re-shipping may require additional charges.

We are not responsible for delays caused by:

• Courier service disruptions
• Weather conditions
• Public holidays
• Force majeure events

Customers are responsible for providing accurate shipping information.

We are not liable for delays or losses caused by incorrect addresses.